Slack actions

This page provides a comprehensive reference for slack chat actions available in the workflow automation actions catalog. These actions enable you to slack messaging operations.

Prerequisites

Before using communication actions in workflow automation, ensure you have:

• A Slack workspace with appropriate permissions.
• A Slack bot token configured as a secret in workflow automation.
• Access to the Slack channels where you want to send messages.

Configure Slack integration

This section details the instructions for setting up a Slack application with the minimal scope permissions to allow the workflow automation Slack actions.

Create a Slack app

1. Go to the Slack API > Create New App > From Scratch
2. Give your app a name and select a workspace, then click Create App.
3. Upon creating, go to App Home on the left navigation and ensure your bot is online.

Configure OAuth permissions

1. On the left navigation, select OAuth & Permissions.

2. Scroll down to the Bot Token Scopes section, and add the following scopes to allow the workflow automation action usages:

   • chat:write - Required to post a message

   • reactions:read - Required to get reaction from a thread

   • files:write - Required to upload a file attachment to a thread

     

3. Scroll back up and click the Install to [workspace] button to start the OAuth setup with your Slack workspace.

4. You should see a confirmation prompt. Click Allow to confirm.

5. Upon success, copy the Bot token and keep it for the next step. The token should start with xoxb-....

Add app to channels

Now that the Slack app is created and configured, add it to the Slack channel(s) you'd like to use by editing that channel's Integrations and adding the Slack app to it.

New Relic configuration

Once you've set up a Slack application and obtained a bot token, store this credential in New Relic secrets management using the GraphQL mutation below:

mutation {
  secretsManagementCreateSecret(
    scope: { type: ACCOUNT, id: "12345678" }
    namespace: "slack"
    key: "my-app-bot-token"
    description: "A slack token to send messages with newrelic workflow automation"
    value: "xoxb-..."
  ) {
    key
  }
}

Configure the following values:

• id - Your New Relic account ID
• namespace - Optional, use any alphanumeric string to categorize your secret
• key - Use an alphanumeric string for referencing this secret
• description - Optional description for the secret
• value - The Slack bot token you copied from the previous step

You can execute this mutation using the NerdGraph GraphiQL explorer with your New Relic user API key. Once submitted successfully, you should see a result similar to this:

{
  "data": {
    "secretsManagementCreateSecret": {
      "key": "my-app-bot-token"
    }
  }
}

Use the Slack token in workflows

Use the workflow automation feature by leveraging the Slack bot token secret stored with your namespace and key names.

Example:

name: to-slack

steps:
  - name: postCsv
    type: action
    action: slack.chat.postMessage
    version: 1
    inputs:
      channel: test-channel-workflow
      text: "Hello World!"
      token: ${{ :secrets:slack:my-app-bot-token }}

Slack actions

name: SendMessage

  steps:
    - name: send_slack_message
      type: action
      action: slack.chat.postMessage 
      version: 1
      inputs:
        token: ${{ :secrets:dn_staging_slack_token }}
        channel: ${{ .workflowInputs.channel }}
        text: ${{ .workflowInputs.text }}
        selectors:
          - name: threadTs
            expression: ".threadTs"
          - name: channelID
            expression: ".channelID"

{
  "inputs": [
    {
      "key": "channel",
      "value": "test-channel-workflow"
    },
    {
      "key": "text",
      "value": "This is my message *with bold text* and `code backticks`"
    }
  ]
}

[
    {
      "threadTs": "1718897637.400609",
      "channelID": "C063JK1RHN1"
      "success": true
    }
  ]

name: SendFileMessage

  steps:

    - name: postCsv
      type: action
      action: slack.chat.postMessage
      version: 1
      inputs:
        token: ${{ :secrets:dn_staging_slack_token }}
        channel: test-channel-workflow
        text: "Please find the attached file:"
        attachment:
          filename: 'file.txt'
          content: "Hello\nWorld!"

[
    {
      "threadTs": "1718897637.400609",
      "channelID": "C063JK1RHN1"
      "success": true
    }
  ]

name: GetReactions

  steps:
      - name: getReactions
      type: action
      action: slack.chat.getReactions
      version: 1
      inputs:
        token: ${{ :secrets:dn_staging_slack_token }}
        channelID: ${{ .steps.promptUser.outputs.channelID }}
        threadTs: ${{ .steps.promptUser.outputs.threadTs }}
        timeout: ${{ .workflowInputs.timeout }}
        selectors: ${{ .workflowInputs.selectors }}

{
  "inputs": [
    {
      "key": "channelID",
      "value": "C063JK1RHN1"
    },
    {
      "key": "threadTs",
      "value": "1718897637.400609"
    },
    {
      "key": "selectors",
      "value": "[{\"name\": \"reactions\", \"expression\": \".reactions \"}]"
    }
  ]
}

[
              {
                  "name": "grinning",
                  "users": [
                      "W222222"
                  ],
                  "count": 1
              },
              {
                  "name": "question",
                  "users": [
                      "W333333"
                  ],
                  "count": 1
              }
          ]

  or if it is timed out,
  []