When adding charts you may come across error messages depending on your setup. If you do, you can check the descriptions of the errors using the chart below, as well as suggested changes to make to prevent the error from re-occuring.
Error message | Description |
|---|---|
External Service 'NRDB' execution resulted in 400 - cause: TIMESERIES step size is larger than the current time window. | The |
External Service 'NRDB' execution resulted in 400 - cause: Your query's start time must be before its end time. | The provided |
NerdGraphGetAuthorizedAccountsCommand short-circuited and fallback disabled. | Communication failed while we were authorizing the request. Try again in a few minutes. |
No application was matched (did you specify appId, appName or entity.guid?) | No entity matched the query. Review the specified |
NRQL Syntax Error: Error at line 1 position 15, unexpected 'FROM' FACET and TIMESERIES are not supported on events. | Your query has syntax issues. Review it in the query builder to find the error. |
Something went wrong while executing your query. | There was an unexpected error while fetching the data. Try again in a few minutes. If this persists, contact support at https://support.newrelic.com/. |
TIMESERIES supports a maximum of 366 buckets | The |
You are not authorized to query account 2022412 | You don’t have access to this account. Contact your admin for further assistance. |
Your query either timed out or we're under heavy load. Navigate to https://support.newrelic.com/ for further assistance. | NRDB is experiencing heavy loads, which cause intermittent time-outs. Try again in a few minutes. |
Validation error on 'nrql': a query must be specified | You need to provide a valid NRQL query. Learn more about our query language. |