New Relic Monitoring for SAP Solutions captures SAP telemetry data (Metrics, Events, Logs, and Traces) and sends it to the New Relic platform for analysis and visualization.
Central monitoring system vs. monitored systems
SAP systems that provide telemetry data are known as monitored systems. The central monitoring system is where NRM4SAP is installed—it collects, transforms, and transmits telemetry data. Typically, you install NRM4SAP on a single SAP system such as SAP Solution Manager (SolMon). NRM4SAP utilizes standard SAP data sources like ST_PI, CCMS, and the performance database, removing the need for additional agent installations on monitored systems.

Data flow architecture
RFC calls pull SAP telemetry data into the central monitoring system. The ABAP Enterprise Connector processes the data and transmits it securely to New Relic via HTTPS.

What's included
After installation, you can use out-of-the-box dashboards and alerts:
Management visibility: View SAP system health and performance alongside other IT systems in centralized dashboards.
Custom monitoring: Tailor monitoring to specific business needs, such as tracking integration points in order processing workflows. Build custom dashboards and visualizations using collected telemetry data.
Proactive alerting: Set alerts to receive immediate notifications of service disruptions, enabling you to maintain continuity and promptly address issues.
What's next?
- Prepare for installation: Review prerequisites and system requirements
- Install and configure: Get started with NRM4SAP installation
- Data providers reference: Explore all available data providers by monitoring group